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FAQs

DO GLOW AND GIFTS BOXES SHIP AS SHOWN IN THE PHOTOS?

We try our best to ensure that all boxes are shipped as their images - we even give you the option to tweak the boxes to your preferences. If a product is unavailable, we'll get in touch with you directly to offer you a replacement item of equal or greater value.

Each of our boxes will ship inside a shipping box so it stays nice and pretty. Once you’ve finished diving into all the goodies inside our boxes, they’re the perfect place for all your bits and bobs, keepsakes and everything in between.

IS SHIPPING INCLUDED?

Why, Yes! All of our boxes include free shipping. We’ve taken the cost out of shipping, so there’s no nasty surprises at the end of your purchase.

DO YOU DO CORPORATE OR CUSTOM ORDERS?

Why yes, we do! Simply flick us an email with your requirements and we'll be more than happy to work with your needs! admin@glowandgifts.com.au

HOW LONG WILL MY GLOW AND GIFTS BOX TAKE TO ARRIVE?

Orders take 1-2 days to process and 2-6 days to ship via standard shipping, depending on where it's going. Please allow extra time for remote regions. If you happen to be in a bind (and needed your gifts, like, yesterday), email us at admin@glowandgifts.com.au, and we'll see what we can do. 

WHERE DO YOU SHIP?

We currently ship Australia wide. 

DO YOU HAVE ANY BOXES FOR GUYS?

Of course! We can’t forget about the boys! We have some great options, but if you still need some help to decide drop us a line at admin@glowandgifts.com.au and we’ll happily help out.

IN NEED OF A MIRCALE?

Email us at admin@glowandgifts.com.au and we’ll put on our superhero capes and try our best to save the day!

DO THE BOXES COME WITH A NOTE?

Each of our Glow and Gifts boxes include a tag with a hand-written note. Simply provide us with your message at the checkout and we'll handle the rest. 

CAN I CUSTOMIZE A BOX OR SWAP PRODUCTS?

Yes you can! While we take care in designing our boxes to create beautiful packages for all. We understand that, sometimes, it’s good to mix things up. For our gift boxes with options, we have alteration options for you prior to adding to your cart! Hit us up at admin@glowandgifts.com.au if you require any further information. 

WHAT IS THE SIZE OF EACH BOX?

"Biggie" is 305mm x 220mm x 100mm

"Smalls" is 220mm x 203mm x 70mm

SOMETHING WE HAVEN’T ANSWERED?

Hit us up at admin@glowandgifts.com.au  and we'll get back to you within 48 hours!

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